Eureka Springs Gem: 2 Decks, Mtn + Lake Views

Reviews

• Perfect!

  5/5

  I can’t say enough about this spacious getaway home! Plenty of room for everyone, bedrooms were all amazing in there own way! 3 bathrooms!!! Such a huge deal, especially with women! Very homey feel, loved the reading book too. The back deck was beyond words, patio set made sitting outside and looking at the view so comfy! Definitely will be booking again!

  *This review was originally posted on Vrbo

• Beautiful Place

  5/5

  I must say this is the prettiest spot I've ever rented. The house was gorgeous and spacious. My parents, kids, and grandkids all stayed with me in the house and we had plenty of room. The mountain view was spectacular! The host answered my questions immediately. Awesome place!

  *This review was originally posted on Vrbo

• Nice relaxing get away

  4/5

  We really enjoyed our stay at this property. It was very spacious and the back porch view was amazing. Our quest service representative was very quick to answer any phone calls and get answers. If we go back to Eureka Springs we will definitely rebook the house.

• Good decor and location, but lacked on cleanliness

  3/5

  This house is a great location, close to a lot of tourist attractions, and a beautiful view. I felt it really lacked on cleanliness which made our stay uncomfortable. The couch on the main level is full of stains even though they had a strict no food on beds or couches policy. We actually laid a sheet on the couch to sit comfortably. The sheets on one of the beds had a large stain as well. I reached out to one of the hosts who assured me it had been cleaned. I wasn’t comfortable sleeping on the sheets. Luckily, there was a another bed I could switch the sheets out with. The carpet was also full of dirt and stains. I was glad I brought slippers to walk on the floors. It feels picky, but our stay was not as comfortable as it could have been had the space been more kept.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Amber, thank you for taking the time to leave your review. The homeowner has asked us to pass along the following message: "Amber, we really appreciate your feedback. After several consistent messages regarding cleanliness, We have since switched our cleaning crew in an effort to offer the most comfortable and clean experience. The floors as we stated in our welcome message to you are being replaced in December. The amount of traffic that comes through just isn't conducive for the carpet, but we had to wait until there was a break in reservations to schedule. I understand that was not the most comfortable for you, we want to make that change and appreciate your feedback. We implemented the no food on furniture policy after a guest left several stains on our couch. It has been steam cleaned twice and I assure you is clean but I am happy to have the feedback bc it helps us to know that if the guest is still not comfortable with it, then we may need to make a change. Again, thank you for your honesty."

• Wonderful Stay

  5/5

  Wonderful stay, Wonderful house, definitely staying again

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thanks, Jason! We would love to have you back!"