Anchorage Escape w/ Fireplace ~ 11 Mi to Dtwn!

Reviews

• Sweet nice place

  5/5

  Good space for a group of 5-7 people. But didn't get any reply from the guests when we reached out for clogged toilet and ran out of toilet papers.

  *This review was originally posted on Vrbo

• Don’t stay here!!

  1/5

  Majority of light bulbs not working properly or out, outlets not working, toilet right next to washer dryer (dryer vent dirty), Frig leaked inside had a wet towel in it, no amenities, so dark I had to go outside to put make up on, hair on floor, carpet dirty, pillows/ towels old and smelled, property manager didn’t know what was in unit or if we could get a late check out (I had to ask 3 times), trash bin full. I’d like some level of a refund. Bathroom light/fan exposed (not safe or pleasant to look at or listen to) and couldn’t shut the fan off. We used the bathroom in the dark it was so loud. Master bath most lights didn’t work. This house needs to be taken off market. It’s worse then a frat house.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Mark, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We're very sorry that you did not enjoy your stay. We followed up with our property manager and have confirmed that all lights are working, but we're sorry if the lighting was not to your liking. You did request an early check-in which we denied due to the home still being cleaned and prepared for your stay, all trash was removed at that time. We use a cleaning service to have the home professionally cleaned before each guest's arrival.
  - We agree the refrigerator did have a towel in the bottom, a small leak was found, and we are determining if it needs to be repaired or replaced.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Not pleasant

  2/5

  Poor maintenance

  *This review was originally posted on Vrbo

• Great for a family

  4/5

  This property could use a little TLC, but over all its a great place to stay, especially for a family! It needs a little work in the cleaning department- dishes in the cabinet were still dirty, two of the bathrooms could have been cleaned a little better, sheets and towels needed to be washed prior to a stay (they were brand new with tags, but that meant they were scratchy and stiff- same with the sheets) I would definitely stay here again, or recommend it to family and friends. Its a great property, spacious and comfortable! Also included parking in a two car garage! Which for the winter is AMAZING!

  *This review was originally posted on Vrbo

• Anchorage Family Stay

  3/5

  We were in town for a wedding. The home is in a great location. It has everything you need to enjoy your stay. The home need some attention to cleaning and maintenance but nothing that was a major issue.

  *This review was originally posted on Vrbo